Watching a performance from your home
To watch the Ballet Memphis Nutcracker film, or to livestream any of our 2022 Dance at the Royal performances, you will need to have an internet-enabled device and you will need to login to your Royal McPherson Box Office account since that is where your ticket records are housed.
If you plan to watch the presentation on your Smart TV, here are your options:
I have a TV with a “casting” or “wireless streaming” device attached, such as an Apple TV*, Chromecast or Roku.
I have a TV with built-in Apple TV, Chromecast or Roku.
- Apple TV and AirPlay only work with Apple devices (iPhones, MacBook laptops etc).
- Chromecast is not compatible with Google Chrome. Please use a different browser.
- If you do not have either Option A or B (or some other streaming device), you will be limited to watching the performance on a computer, smartphone or tablet.
Connect casting device or TV to the same Wi-Fi network as your mobile device or computer.
When you click a link for a video on the Virtual Season Performance page, a window will pop up for your video playback. On the bottom right of this window, you should see a ‘small TV’ icon with either an arrow attached to the bottom of it, or a series of concentric “waves” in the corner. You may also see this symbol in your top row of icons on your computer (beside the date and time).
When you click on this icon, your casting device should automatically be detected, and instructions to pair it with your mobile device or computer will come up on your screen.
Part of these instructions will involve connecting your casting device to a Wi-Fi network. Casting to your TV will only work if you select the same Wi-Fi network that your mobile device or computer is already connected to.
Once you have specified the casting device as the output for your video playback, the video should be redirected to your TV.
Unfortunately, due to the diversity of casting devices and TVs available, it is not possible to provide you with technical support for your individual setup, but we hope the instructions above will be helpful.