How To Access Virtual Home Season

Frequently Asked Questions

How do I purchase tickets for Dance Victoria’s Virtual Home Season?

Subscriptions are available for purchase on this website only, DanceVictoria.com, beginning September 15, 2020. Single tickets will go sale on October 15, 2020.

Can I purchase tickets for an individual dance presentation?

Yes. Single tickets will be available for purchase for each of our dance presentations beginning October 15, 2020 on DanceVictoria.com.

How do I pay for my online tickets?

When you purchase your virtual subscription or single tickets, your easiest payment option is by credit or debit card through our secure network, or use your pre-existing PayPal account. You also have the option to pay by cheque. There are no extra fees for this service. A payment receipt will be emailed to the email address that you provide.

What is included in a subscription?

So many things! You receive these benefits:

  • Secure, password-protected access to four feature presentations that you can watch anytime within a 72 hour period (from 5 pm Thursday to 5 pm Sunday)
  • Detailed program notes to print or download with company insights and complete casting
  • Dance company members in conversation with University of Victoria’s Acting Dean of Fine Arts, Dr. Allana Lindgren and Jacob’s Pillow Scholar-in-Residence Maura Keefe
  • Optional “Watch Together/Chat After” events
  • Nutcracker resources for young dance enthusiasts including colouring book pages, and Nutcracker story time video with Jim Leard
  • Video messages from our sponsors
  • Night Moves specialty cocktail recipes and demos
  • A virtual swag bag with discounts offered by our incredible sponsors
  • Plus a lot more!

When is online content available?

Exciting new content on password-protected pages for ticket holders will be available beginning two weeks prior to the dance presentation. This includes resources such as comprehensive program notes, company insights, video trailers, and “in conversation” artist talks with dance company members. The feature dance presentation will be available on the specific dates listed for each presentation (see next question) and live post-show panel “Watch Together/Chat After” events are also on specific dates (please refer to the “Watch Together/Chat After” question).

When are the dance presentations available for viewing?

  • Compagnie Hervé KOUBI in What the day owes to the night is available for viewing from 5:00 pm Thursday, November 12 to 5:00 pm Sunday, November 15.
  • Ukrainian Shumka Dancers in Nutcracker is available for viewing from 5:00 pm Thursday, December 10 to 5:00 pm Sunday, December 13.
  • Grupo Corpo in Parabelo and Dança Sinfônica is available for viewing from 5:00 pm Thursday, February 25 to 5:00 pm Sunday, February 28.
  • Bereishit Dance Company in Balance and Imbalance and BOW_Control is available for viewing from 5:00 pm Thursday, April 8 to 5:00 pm Sunday, April 11.

How do I access the dance presentations?

The virtual performances are available for a limited amount of time and are password protected. The following are the times that each presentation is available:

  • Compagnie Hervé KOUBI – from 5:00 pm Thursday, November 12 to 5:00 pm Sunday, November 15.
  • Ukrainian Shumka Dancers – from 5:00 pm Thursday, December 10 to 5:00 pm Sunday, December 13.
  • Grupo Corpo – from 5:00 pm Thursday, February 25 to 5:00 pm Sunday, February 28.
  • Bereishit Dance Company – from 5:00 pm Thursday, April 8 to 5:00 pm Sunday, April 11.
  1. On the day that you wish to watch the performance, go to DanceVictoria.com and select My Account.
  2. Enter your email address and password that you created when you set up your account, or if this is the first time you’re accessing your account, then Create a password now. Don’t worry, if you’ve forgotten your password you can create a new one through the website and will be emailed a link to reset it.
  3. Select the virtual presentation for which you purchased tickets. e.g. Compagnie Hervé KOUBI.

What do I do if I forget my password to login to Dance Victoria’s secure web pages?

No worries, just follow the steps listed above. Go to DanceVictoria.com, select My Account and follow the prompts.

What is the running time of each of the dance presentations?

  • Compagnie Hervé KOUBI – 61 minutes
  • Ukrainian Shumka Dancers Nutcracker – 1 hour, 27 minutes
  • Grupo Corpo – 1 hour, 24 minutes
  • Bereishit Dance Company – 60 minutes

Can I buy a subscription or a single ticket for someone else as a gift?

Yes. You will need to provide the gift recipient’s Email Address and Mailing Address at time of purchase in the Order Notes section. Note: The payment information should be all your details.
In the following days, we will confirm with you by email that a Virtual Ticket Order has been created for the recipient.

What devices can I watch the dance presentations on?

You can watch on a computer, smart phone, or tablet. You can connect your computer to a TV using an HDMI cable or you can use your WiFi network to cast your computer or device to your TV. Find out more about casting from your device to your TV here.

What is the “Watch Together/Chat After” event and how do I access it?

The “Watch Together/Chat After” event allows a group of people to join a post-show online panel discussion, in real-time, after watching the dance presentation at a time convenient for each ticket holder. For each of our dance presentations, we will announce the “Watch Together/Chat After” start time and you can join a facilitated discussion about the presentation you’ve experienced.

To register for this event, we will provide a link on the secure access performance page. When you register, you’ll receive an email with a link to the ZOOM meeting room where you can join or just listen to the discussion.

The “Watch Together/Chat After” events are:

  • Compagnie Hervé KOUBISaturday, November 14  5:00 pm
    • Total running time (presentation + discussion): 90 minutes
  • Ukrainian Shumka Dancers Nutcracker – Sunday, December 13, 2020  Time TBA
  • Grupo Corpo – Saturday, February 27, 2021  Time TBA
  • Bereishit Dance Company – Saturday, April 10, 2021  Time TBA

How can I support Dance Victoria’s Virtual Home Season besides buying tickets?

You can donate to Dance Victoria online here or through Canada Helps. Donations of $10 or more receive a tax receipt. You can also donate to Nutcracker Kids to provide virtual Nutcracker tickets to children and their case workers at Victoria Women’s Transition House. The kids will love you for it!

How can I get involved and volunteer with Dance Victoria?

We would love to hear from you! Just fill out our online form here and we will be in touch. For 2020/21 volunteer opportunities are more limited, but we’ll let you know where we can use help.

Who do I contact if I’m experiencing issues purchasing a subscription or viewing content online?

You can email [email protected] before the dates of the dance presentations. We also have a “Need Help?” button on each secure performance page so that you can easily reach us by email if you encounter any challenges. We will do our best to get back to you quickly to help troubleshoot any issues.